Gaming Dealers

Description

Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Distribute winnings or collect players' money or chips. May compare the house's hand against players' hands.

Tasks

Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
Stand behind a gaming table and deal the appropriate number of cards to each player.
Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.
Conduct gambling games such as dice, roulette, cards, or keno, following all applicable rules and regulations.
Exchange paper currency for playing chips or coin money.
Check to ensure that all players have placed bets before play begins.
Start and control games and gaming equipment, and announce winning numbers or colors.
Inspect cards and equipment to be used in games to ensure that they are in good condition.
Apply rule variations to card games such as poker, in which players bet on the value of their hands.
Open and close cash floats and game tables.
Answer questions about game rules and casino policies.
Refer patrons to gaming cashiers to collect winnings.
Receive, verify, and record patrons' cash wagers.
Supervise staff and monitor gambling tables to ensure security of the game.
Work as part of a team of dealers in games such as baccarat or craps.
Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.
Participate in games for gambling establishments to provide the minimum complement of players at a table.
Seat patrons at gaming tables.
Prepare collection reports for submission to supervisors.
Train new dealers.

Knowledge

Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Psychology: Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Communications and Media: Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Skills

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Service Orientation: Actively looking for ways to help people.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Coordination: Adjusting actions in relation to others' actions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Abilities

Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Near Vision: The ability to see details at close range (within a few feet of the observer).
Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Speech Recognition: The ability to identify and understand the speech of another person.
Speech Clarity: The ability to speak clearly so others can understand you.
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Work Activities

Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.
Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.
Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Monitor Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Evaluating Information to Determine Compliance with Standards: Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Work Context

Indoors, Environmentally Controlled: How often does this job require working indoors in environmentally controlled conditions?
Importance of Being Exact or Accurate: How important is being very exact or highly accurate in performing this job?
Contact With Others: How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Spend Time Making Repetitive Motions: How much does this job require making repetitive motions?
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls: How much does this job require using your hands to handle, control, or feel objects, tools or controls?
Spend Time Standing: How much does this job require standing?
Importance of Repeating Same Tasks: How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
Deal With Unpleasant or Angry People: How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
Deal With External Customers: How important is it to work with external customers or the public in this job?
Sounds, Noise Levels Are Distracting or Uncomfortable: How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

Interests

Conventional: Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising: Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Realistic: Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Social: Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Investigative: Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic: Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Style

Self Control: Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Integrity: Job requires being honest and ethical.
Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail: Job requires being careful about detail and thorough in completing work tasks.
Cooperation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Social Orientation: Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Concern for Others: Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Adaptability/Flexibility: Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Achievement/Effort: Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Work Values

Support: Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Relationships: Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Independence: Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Working Conditions: Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Achievement: Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition: Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

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Lay Titles

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National Wages and Employment Info

Median Wages (2008):: $8.96 hourly, $18,630 annual.

Employment (2008):: 98,310 employees